At Heatfactors, we recognise that not every fault is an emergency - but when urgent situations arise, you can rely on us to respond quickly and professionally.

Our emergency call-out service is reserved for situations where immediate attention is required, including:

Large uncontrolled escapes of water

Complete boiler breakdowns

Properties occupied by vulnerable customers

In these cases, our qualified engineers are available to ensure your safety and restore essential services as quickly as possible.

For non-urgent repairs or maintenance, please contact our office during normal working hours to arrange a suitable appointment.

Call our emergency line on 07443155559 if your situation meets the above criteria.